Privacy Policy

Information We Collect

WhereRetail collects limited information to operate and improve the platform. The types of data we may collect include:

• Page visits and browsing activity: We record which pages you view, how long you spend on the site, and how you navigate between listings.
• Search queries: When you search for stores, categories, or locations, we log these queries to improve search results and platform content.
• Location data: If you grant permission, we may access your approximate geographic location to provide "near me" search results and location-relevant suggestions.
• Contact form submissions: When you reach out through our contact page, we collect your name, email address, and message content to respond to your inquiry.
• Device and browser information: We automatically collect technical data such as browser type, operating system, screen resolution, and referring URL for analytics and compatibility purposes.

How We Use Your Data

The information we collect is used for the following purposes:

• Improving and maintaining the WhereRetail platform, including search accuracy and listing quality
• Personalizing search results and content recommendations based on your location and browsing patterns
• Responding to inquiries and support requests submitted through our contact forms
• Analyzing usage trends to understand how visitors interact with the platform and where we can improve
• Detecting and preventing misuse, unauthorized access, or other security issues

We do not use your data for purposes unrelated to the operation and improvement of WhereRetail.

Cookies and Analytics

WhereRetail uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, understand usage patterns, and improve site performance.

We use analytics tools, such as Google Analytics, to collect aggregated data about how visitors use WhereRetail. This data helps us understand which features are most popular, identify areas for improvement, and measure the effectiveness of our content. Analytics data is processed in aggregate form and does not personally identify individual users.

Location Features

WhereRetail offers optional location-based features that allow you to find retail stores and shopping centers near your current position. Location access is always optional and requires your explicit permission through your browser or device settings.

If you choose to share your location, it is used solely to sort and filter listings by proximity. We do not store your precise location on our servers or share it with third parties. You can revoke location access at any time through your browser or device settings, and WhereRetail will continue to function normally using manual location searches.

Third-Party Sharing

WhereRetail does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. We may share limited data with trusted service providers who assist in operating the platform, including:

• Hosting and infrastructure providers that store and deliver our website content
• Analytics services that help us understand platform usage in aggregate
• Email service providers used to respond to contact form submissions

These providers are contractually obligated to use your data only for the specific services they provide to WhereRetail and to maintain appropriate security measures.

Your Choices

You have control over much of the data WhereRetail collects:

• Cookies: You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some site functionality.
• Location access: You can grant or revoke location permissions at any time through your browser or device settings.
• Analytics opt-out: You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser extension.
• Data requests: You may contact us to request information about what data we hold related to your activity, or to request deletion of your contact form submissions.

Contact About Privacy

If you have questions about this Privacy Policy or wish to make a data-related request, please contact us through our Contact page. Include "Privacy" in your subject line so we can route your inquiry appropriately. We aim to respond to all privacy-related inquiries within five business days.